List of Taab Group Companies and Controllers

This document outlines the Taab Group Companies, including partners, that handle the personal data of Drivers and Passengers while delivering Taab services. It specifies those entities that act as data controllers of your personal information.

Please note that this list may be updated periodically. We encourage you to check back regularly for the latest information. If you have any questions, feel free to reach out to us via email at https://taab.io/.

List of Taab Group Companies

The table below provides details about the Taab Group Companies with whom we share personal data, as described in our Privacy Notice. This includes Taab’s local subsidiaries and third-party partners involved in operating the Taab Platform, delivering Taab services, or providing local support services.

Be aware that sharing your personal data between Taab Group Companies might involve transferring information to a company located in a different country. All such transfers will be conducted in compliance with legal and secure protocols. The Taab Group Companies are categorized below based on their respective countries.

Driver Privacy Notice

Taab Ride-Hailing Limited, (Company Registration Number PVT-RXUM2R27) is located at Nairobi, Kenya. We are the data controller for the personal information of drivers and have designated a Data Protection Officer. For more information, please visit https://taab.io/.

This privacy notice outlines how Taab Ride-Hailing Limited,  (referred to as “Taab,” “we,” or “us”) processes the personal data of individuals providing transportation services through the Taab platform, specifically drivers. It details the types of data we collect, the reasons for processing this data, our data protection measures, and your rights regarding your personal information.

If you are a driver using the Taab platform, it’s essential to read this privacy notice, as it contains critical information regarding the processing of your personal data and our obligations concerning the handling of passengers’ data.

Depending on your location, additional clauses or a different privacy notice may apply. Please refer to our comprehensive list of applicable privacy policies here.

Additionally, our websites and applications may contain links to third-party sites. If you choose to visit any of these external sites, be aware that they have their own privacy policies, and we are not responsible for their practices. Please review these policies before sharing any personal data with those sites.

Personal Data We Collect

We may process various categories of personal data about drivers, including but not limited to:

• General Information: Name, email, phone number, and residential address (provided by the driver).
• Geolocation Data: Real-time location and driving routes (collected via the Taab app).
• Vehicle Information: Details about the vehicle, including registration number and compliance status (provided by the driver).
• Usage Data: Engagement statistics on the Taab platform, including driver ratings and performance scores.
• Identification Data: Driver's license, photographs, and identity documentation.
• Offense Records: Information about criminal convictions and offenses, where permissible by local laws.
• Communication Records: Documentation of interactions with our customer service and in-app messaging, including timestamps and content.
• Tax Information: Taxpayer identification number, VAT ID, place of birth, and financial identifiers required for compliance with local tax laws.
• User-Generated Content: Audio recordings from trips (if enabled), as well as other content like images or videos related to customer support inquiries.

We may also obtain information from other sources, including:

• Fleet Partners: Organizations collaborating with us in the transportation sector.
• Service Providers: Companies conducting vehicle and driver compliance assessments, including background checks.
• Passengers and Third Parties: Information provided concerning services, potential claims, or disputes.
• Referral Programs: Data received from users participating in our referral initiatives.

Purposes of Data Processing

We process drivers' personal data for several reasons, including:

• Service Delivery: To facilitate the connection between passengers and drivers, enhancing urban mobility.
• Geolocation Analysis: To improve service offerings and provide location-based suggestions.
• Compliance Verification: To ensure drivers meet legal requirements for providing transportation services.
• Passenger Identification: To display driver information (photo, name, vehicle details) to passengers.
• Performance Summaries: To share driver performance feedback through the Taab Driver Portal.
• Support Services: To manage communications and support, including dispute resolution and security enhancements.
• Quality Assurance: To monitor driver engagement and compliance with Taab's standards, which may include issuing notifications or account suspensions if performance criteria are not met.
• Legal Claims: To establish, exercise, or defend legal rights if necessary.

Legal Basis for Processing

Our primary legal bases for processing drivers’ personal data include:

• Contract Performance: Processing personal data is essential for fulfilling the contractual agreement with drivers, including identification and geolocation.
• Legitimate Interests: We may process personal data to protect against fraud, enhance security, and ensure compliance with legal obligations.

In certain situations, alternative legal bases may apply, such as compliance with legal requirements or protecting vital interests.

When personal data is used for a purpose different from the original collection, we assess the compatibility of this new processing based on several factors, including the relationship context and potential consequences for the driver.

Data Recipients

Your name and photo are shared with passengers when they receive your service request. Upon accepting a ride, passengers will have access to your name, vehicle information, phone number, and geolocation.

Depending on the driver's location, personal data may be shared with Taab's local subsidiaries, affiliates, and partners, with processing conducted according to this privacy notice.

Information may also be disclosed under legal obligations or to comply with requests from data protection authorities during investigations or complaints.

Vehicle Owner Privacy Notice

This Privacy Notice explains how Taab Support KE Limited manages personal data for individuals who lend or rent their vehicles to drivers using the Taab platform. It covers the types of personal data collected, the purposes of processing this data, and the rights of vehicle owners.

Key Highlights of the Privacy Notice:

Controller Information:
Taab Kenya is the primary controller of personal data for vehicle owners. 

Personal Data Collected:
The data collected may include personal details such as names, identification numbers, contact information, and vehicle details, including logbook records, inspection information, and insurance status.

Purposes for Data Processing:
Personal data is processed to verify vehicle ownership, ensure safety across the platform, and assist authorities when needed.

Legal Basis for Processing:
Data processing is based on legitimate interests (e.g., enhancing safety, preventing fraud), legal obligations (e.g., cooperating with law enforcement), and the protection of vital interests (e.g., for drivers and passengers).

Data Recipients:
Personal data may be shared with verification services, local authorities, and other entities within Taab’s network, as required.

Security Measures:
Personal data is stored securely and accessed only by authorized personnel for purposes related to user safety.

User Rights:
Vehicle owners have rights regarding their data, including access, correction, deletion, and the right to object to certain processing activities. 

Data Retention:
Data is retained while the vehicle is active on the Taab platform and may be held longer to meet legal obligations or to protect rights.

Direct Marketing:
Users may receive marketing messages if they have provided consent, and opt-out options are available at any time.

Dispute Resolution:
Concerns regarding data processing can be addressed by contacting customer support or the Data Protection Officer. Additionally, complaints can be filed with the Office of the Data Protection Commissioner in Kenya.

Changes to the Notice:
Taab reserves the right to update this notice and will notify users of any significant amendments.

For further details, vehicle owners are encouraged to review the complete privacy notice and reach out to Taab with any questions about their personal data.